In a desperate fight back move by the Kingfisher airlines, it is now trying to flatter the passengers and travel agents by offering them free tickets and saying ‘sorry’.
Kingfisher is going thorough financial trouble which led them to cancel series of flights in February. Recently Kingfisher Airlines CEO, Sanjay Aggarwal sent a personal letter to various travel agencies paying his regret for the cancellations and offering free ticket for all those passengers who were affected by cancellations between February 17 and 26.
“I deeply regret the inconvenience many of your customers, who were booked on Kingfisher between 17th and 26th February, faced due to the unforeseen schedule disruption. Please do accept my sincere apologies to you and your staff for the anxiety and extra effort caused by these sudden cancellations. We are not only apologizing to them (the passengers) but, as a token of goodwill, offering them a free ticket,” the mail said.
Kingfisher is currently operating 200 daily flights between 46 destinations.
Tags: Kingfisher Airlines Kingfisher crisis Kingfisher financial trouble